Merging Process with People

Business & Operational Excellence

In addition to Quality Management Systems and Tools training, The McDonald Group offers courses in proven improvement methodologies such as Lean, Lean Six Sigma, and Baldrige Criteria to help your organization reach peak performance.


                                                                                                                                                              


Business Process Mapping and Improvement – An intensive three-part class that walks you through defining your business processes, process mapping, process improvement activities, establishing process metrics, and putting it all together using a continual improvement model.

Tools for Lean Implementation - one day overview of the key Lean Tools to prevent waste (non value added activities) in processes, reduce lead times, reduce total cost, achieve just-in-time delivery and continually improve an organization’s bottom line results.

Lean ISO QMS Workshop - Lean ISO QMS Workshop is an interactive, three-day workshop that provides students with the tools to move their organizations beyond mere conformance to ISO 9001:2000 and harness the power of Lean.

Lean Six Sigma Overview - overview of the effective integration of Lean and Six Sigma tools to drive out waste, reduce variation, improve customer satisfaction and continually improve your organization’s bottom line results

Implementing Performance Excellence (Baldrige) Criteria - This five-day intensive course brings your team through the Performance Excellence criteria element by element.